Technical Sales Engineer – Industrial Laser Sources & Systems
The Technical Sales Representative will “manage” the sales activities in the assigned region for the assigned product line(s). The individual will sell products for the company to dealer networks, manufacturer’s Reps, government agencies, companies, and qualified individuals. The individual must be able to orchestrate the sale from the initial customer contact through the closing process.
Responsibilities include developing new business opportunities, creating quotations, tracking applications lab work, obtaining orders, developing sales forecasts, meet territorial sales goals.
The candidate will participate in a rigorous 12-16 week training program.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Initiate contacts with potential customers to identify needs, verify account information, and establish needs and opportunities.
- Qualify leads to determine the source and timing of funding, the decision maker, and close the sale or determine follow-up needs.
- Work within dealer network in a set region, in a mutual search for the end users.
- Establishes and maintains contact with existing potential customers and actively participates in selling effort to support key accounts and high-level sales.
- Host internal customer visits as required. Includes entertaining the customer, providing transportation, etc., as required.
- Compile lists of prospective customers for use as sales leads. This may be based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources.
- Travel throughout the assigned region 50% to 70% of the time to call on existing and prospective customers to solicit orders.
- Displays or demonstrates product, using samples or promotional literature, and emphasizes saleable features.
- Enter, track, and ensure that application lab samples are completed correctly and sent to the customer on a timely basis (by working closely with the application lab’s administrator and the application engineers).
- Quote pricing and relay information to all pertinent parties. Develop, track, and ensure that quotations are technically correct and completed then sent out to the customer on a timely basis.
- Develop, complete, and submit all sales orders.
- Estimate date of delivery to customer, based on knowledge of production and delivery schedules.
- Maintain all opportunities/deal activities in CRM
- Turn in all reports expense reports weekly, and product forecasts monthly.
- Identify sources of government funding in the territory.
- Develop diverse customer base to include added value dealers, governmental agencies, companies, and qualified individuals.
- Train and certify dealers and customers when required.
- Enter new customer data and other sales data for current customers into computer databases.
- Develop and maintain relationships with purchasing contacts.
- Serve as the liaison between the company and the customers in the territory.
- Attend trade shows and conferences in the territory to establish contact with major customers and potential prospects.
- Manage all demonstration equipment in the territory.
- Maintain and care for the company vehicle (if applicable), products in consignment, and other company property.
- Attend training sessions or seminars and sales meetings as required by management.
- Other duties as assigned by the Executive in Charge.
QUALIFICATIONS
To perform this job successfully, a college degree in Optical, Electrical, or Mechanical Engineering is a plus. Must be able to travel more than 50% of the time including overnight trips. Must be proficient or capable of using computers and various word processing, database, spreadsheet, sales software (Windows), and laser marking operating systems. A fluency in Spanish is highly recommended.
EDUCATION
College degree in Electrical, Mechanical or Optical Engineering or Business.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Drivers License and clean MVR record & BCI record.
PHYSICAL DEMANDS
Must be able to lift and move equipment (lift up to 50 lbs), the ability to transport, set up, and demonstrate equipment at LaserStar, customer, and tradeshow sites. Able to travel for long periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to execute the necessary functions.
WORK ENVIRONMENT
Extensive travels predominantly via automobile and by air. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
