Service Center

TECHNICAL SERVICE CENTER

LaserStar Technical Service Department

LaserStar Technologies’ Technical Support team is dedicated first and foremost to providing best in class customer support and service to meet the needs of our clients. This will be achieved by continuous communication and transparency both internally and externally between management, employees, customers and potential customers, as well as ongoing improvement of processes, training, systems and technology.  Our support staff offers bi-lingual assistance in English and Spanish.

Highly-trained LaserStar Technicians are available by phone, email, virtual video assistance (Teams or Zoom) or in person and can assist you in troubleshooting, repairing and/or maintaining your LaserStar laser system. If you need our assistance with your technical support issue, please do not hesitate to contact us at either by phone, email, or creating a service ticket below. If you require technical support outside of our regular business hours, please leave a voice message or send an email. One of our technicians will return your call by close of business on the following business day.

CONTACT TECHNICAL SUPPORT (+1) 888-LST-SRVC (888-578-7782) / Email: service@laserstar.net

Create A Service Ticket

Start BELOW To Begin 

Shipping Information

Machinery and Equipment

LaserStar traditionally provides domestic prepaid freight and insurance on most machinery & equipment purchases with a final shipment destination within the U.S.A. contiguous 48 states. For all other machinery & equipment shipments please contact LaserStar Technologies directly.  Lead-time is as quoted.

Genuine LaserStar Parts / Accessories (< 10lbs / 4.5kg)

LaserStar offers overnight, 2-day, 3-day and ground transportation for domestic shipment destinations in the USA. Depending on the selected transportation service, packages are delivered via FedEX or UPS.

Photonics Components & Accessories

Based on the shipping weight and value of the purchase, orders will be quoted with a prepaid domestic freight and insurance fee within the U.S.A. contiguous 48 states

Order Processing

Estimated order shipment timetable is up to 48 hours from order confirmation date. This policy only applies to stock (Ready-To-Ship) items. Service labor, custom parts, software, tooling and assemblies requiring testing/runoff are quoted on a case-by-case basis.

Lease Payment Calculator

Below is a lease payment calculator to determine your monthly payment options.
Rates valid through: 12/31/2024

Purchases between: $7,500 to $75,000

Daily Payment Plan

The above monthly payments are based on a $1 buyout purchase option.

Daily Payment Plan is based on a 30 day month.

Above estimated payments are based on highly qualified applicants.

Lease Applicants may be required to provide additional financial information for purchases above $50,000.

Lease payments are subject to change without notice. Please contact LaserStar Technologies to confirm lease rates.

Payments do not include administrative and documentation fees as well as applicable state sales tax.

LaserStar Leasing Services are available for clients in the United States of America.

Lease rates are subject to change without notice.

Online Application
Download application

Leasing & Financing Options

At Laserstar Technologies, we understand the importance of securing top notch financing to help you grow your business. And we have partnered with the best in the business, Ascentium Capital. Together, we think you are more than a bunch of numbers on an application and can offer a wide variety of finance offerings from top flight credit to more challenging circumstances. We like these guys because there are no ivory tower banker types looking down on you, just real, hard working equipment finance pros from a small business with big time financing resources.

Save Cash Flow
Save Cash Flow
Tax Deductible
Tax Deductible
Zero Interest
Zero Interest
Fast Acquisition
Fast Acquisition

Get approved today. Click below Apply!

CLICK TO APPLY